Pro Dry Waterproofing LLC Testimonials

All Full Basement installation Systems

40% OFF

Estimates Written Between Nov. 01 through Dec. 31, 2024

Offer valid through December 31st

Here's What Customers Are Saying About Pro Dry Waterproofing LLC!

We've earned HomeAdvisor's Best of the Best Award in 2017, 2018, and 2021, and we're a Preferred Contractor.

Joe, you may remember that back in August, your company completed a waterproofing project at this address. After hurricane Elsa dumped tons of rain to this area in July--not to mention all of the previous heavy rainstorms we were having--I had to deal with a soaked basement problem. The homeowner (my cousin Suzanne Meade) was hospitalized at the time--I was living at the house as her caregiver. The first thing I had to do was to find a restoration company. Fortunately, after contacting PDQ Restoration in Boonton, they were able to come immediately to dry out the basement. This wet basement situation was an ongoing thing for Sue and her husband. After this experience with the aftermath of Elsa, and thinking of the many heavy rain storms we could still be experiencing, it seemed to be time to deal with the problem once and for all. I contacted your company because it was highly rated and local. You promptly came to the house and looked over the situation to determine just where the water was coming in. After examining the outside area, you presented an outline of just what you would do to fix this water problem. You then provided a comprehensive estimate of your plan of action. Once you completed your estimate, I passed along your proposal and estimate to Sue (who was still in the hospital). After Sue and her husband had dealt with the wet basement issue for years and now that Sue would have to deal with it on her own (sadly, her husband passed away in late 2019), she quickly gave the go-ahead to schedule the project. Fortunately, you were able to fit this project into your schedule in August, and your team completed it in an amazingly very short period of time.

The bottom line is that we just wanted to let you know that your plan has worked! The basement has been dry through a number of heavy rainstorms since August. The new sump pumps and French drain system are working perfectly The drain you installed in front of the stairs that lead up to the "Bilco" door is catching any leakage that may enter through the door.

We never had an opportunity to provide a review of your work, so this message serves as a 5-STAR RATING for a job very well done!

Review by Mary Lou A. (Caregiver) and Suzanne M. (Homeowner) in Denville, NJ

Howard explained all the things for an interior French drain with a sump pump very well. He has excellent knowledge and very knowledgeable. His team led by George has done an excellent job. I will recommend this company to everyone.

Review by Pramod K. in Clifton, NJ

We bought a new home from a builder last May (2019). My wife and I were extremely happy with the neighborhood and with the house. Our excitement only lasted until the first heavy rain, as our first floor (in a bi-level) had water seepage. It was my worst nightmare come true. I had a warranty from the builder, so he came and "fixed" the problem. He did some minor grading outside and re-did the floors inside.

Second heavy rain of the season and our 1st floor once again had water seepage!! Again, I went back to the builder, but he suddenly went MIA. A bit desperate now, as I have two children and I was worried about any mold or issues with the house, I started to get bids from various contractors (with 4-5 star ratings in HomeAdvisor).

The majority came by and without even looking at the inside gave me an estimate without any explanation, but Joe (from Pro Dry Waterproofing) was different. He came in and thoroughly inspected the outside and inside of the house. He explained thoroughly all potential issues that were causing the seepage after he inspected the house. Right away, I knew Joe wanted to help me fix this problem properly so I could enjoy my house for years to come.

He suggested we open the drywall inside so he can assess the damage of years of water damage. Joe's team came in and was very careful with this initial work (and to be clear, I had not hired Joe yet!). Opening the drywall led to me finding out that my studs were rotten due to the years of the water issue and also, my foundation was plain flat — it didn't have blocks around the corners, so the water was coming from between the side panel and the foundation. Joe knew right away how to fix the problem and although he knew it wasn't an easy project, he quickly came up with the estimate. The price was reasonable, given the amount of work that had to be done.

After signing the contract, Joe's team quickly got to work. The work involved was adding a temporary wall, adding a 16-inch block around the perimeter of the inside of the house (to prevent any water from coming in ever again), and finally proper drainage outside of the house with extra protection in case water ever even made it close to the house. Joe's team was prompt every day, super clean, and the work looked amazing! Joe was also available for any questions, never worked with someone so responsive. I am happy to say that I just recently had a full day of heavy rain and everything in my first floor was completely dry (yes, I did cry tears of joy :)!). In addition, Joe works very closely with a contractor that does the re-finishing of any walls, floors, etc., and they were also very reasonable with pricing, as well, and they did an excellent job!

In summary, Joe and his team are your solution to any waterproofing problem, and you will feel so comfortable working with Joe in such a stressful situation. I really wished all contractors can work with Joe so they can learn how it's done!! Thank you. Joe. I will make sure to recommend you to all my neighbors, take care!

Review by Ralph C. in Livingston, NJ

Honest, responsive, and did a good job. What more can I ask for?

Review by Gary Y. in Old Ta, NJ

From the initial free estimate through the completion of the work, Joe made sure he was on-site through the entire process. We did later have some water come into the basement, but Joe came back out and had updates made to address the issue and said that if there are any other issues to let him know and he would be back.

The system was installed two years ago, and he even called after a recent storm just to check in and make sure everything was working properly with the updates he had made — which it was and we did not have water. Not only has this stopped the flooding now, but you can also tell that the basement feels drier and not like an old damp basement.

We would definitely recommend! I also want to mention that we received estimates from numerous companies before having this work done. We felt confident in the way Joe walked us through what he was planning to do and that, unlike others, he did not use scare tactics into trying to get us to spend lots more and things that ended up not being needed (unlike some of the others did).

Review by Chris S. in Bayonne, NJ

Would highly recommend Pro Dry for water issues in the basement. We had a finished basement that had a crack in the foundation. Pro Dry repaired the crack and installed a French drain + sump pump in my basement. Pricing was fair. everyone was professional, and they cleaned up well after their work.

Review by Andrew O. in Springfield, NJ

I had Pro Dry install French drains and a sump pump in my basement. They were very professional, friendly, respectful, and cleaned up after themselves. There were some problems with the town, but Pro Dry worked with me to get them resolved. I was quite happy with them and would recommend them to anyone. Great company!

Review by Norma S. in Bloomfield, NJ

After decades of water in my finished basement, I hired Joe and his team to solve the problem. They were reliable, efficient, courteous, and cleaned up admirably when the work was completed. Moreover, the job was priced fairly. I would definitely recommend Pro Dry to anyone who needs waterproofing done. Perhaps what is most impressive is that they truly stand behind the work they perform and will make certain your premises remain dry.

Review by Joe B.

Quality waterproofing performed quickly. From Howard explaining the options to his recommendations to the scheduling and work performed — don't think it could have gone better. Great cleanup and care throughout the whole process. Highly recommend.

Review by Oscar A. in East Brunswick, NJ

Howie estimated our project, explained everything in detail, and provided fair pricing. He was excellent throughout the entire process and even stayed a couple of hours towards the end of the project to ensure everything had gone smoothly. Excellent work, would definitely recommend. Thank you, Howie!

Review by John P. in Bloomfield, NJ

We hired Pro Dry Waterproofing to take care of water build-up behind our basement cinder block foundation. Howie, who estimated and project managed the work, explained in detail what needed to be done. He answered all our questions and demonstrated through a portfolio of pictures and YouTube videos how the project was going to be executed.

The team of at least six or seven arrived on time on the scheduled day. It was really back-breaking work. All the cement flooring that needed to be replaced was taken out by the crew into a truck. Unfortunately, our basement windows were too small, so the men had to haul every load up a flight of stairs. They did it efficiently and quickly. The team also took great strides to protect our property in the basement and minimize any dust that may escape into our living area.

At the end of Day #1, they cleaned up so much, you would think they were done with the entire job. Day #2 involved wall preparation and pouring new cement. The job also included a new sump pump pit, expanding the existing one, and building a French drain around the inside perimeter. All the work performed by the team was really excellent. We are happy to recommend Pro Dry Waterproofing for any water issue you may have in your basement.

Review by Dan M. in Morris Plains, NJ